This privacy & security statement is intended for Custom Stone Works and does not include the privacy practices for partnered sites. Any websites that are link to or from this website have their own privacy policies. We encourage anyone linking to those partner websites read their privacy statements as their practices may differ from ours.

If you have questions or concerns regarding this statement, please contact us:

by email at ron@CustomStoneWorks.net (include your name and telephone number or address so that we can contact you back)
by phone: 1-815-748-2109
by mail: Custom Stone Works, attn: IT Department, 185 West Stephenie Drive Courtland, IL 60112

PRIVACY & SECURITY

Our goal here at Custom Stone Works is to make you feel completely comfortable shopping here. We recognize that certain personal information needs to be collected to complete orders and to provide a more personalized experience. With that in mind, we take the privacy and confidentiality of this information very seriously. Please read on for more details about our Privacy Policy and rest assured that we have taken numerous precautions to guard your privacy and security while visiting us here at Custom Stone Works

Our privacy/security policy will inform you about:
* What personal information does Custom Stone Works collect?
* How is the information being used?
* With whom do we share your information?
* How do I update, or delete my personally identifiable information?
* What are cookies and how do we use them?
* What security procedures are in place to protect my information?
* What are the policies regarding Children?
* Will I be notified about changes to this privacy policy?

What personal information does Custom Stone Works collect?
When you visit Custom Stone Works to place an order, request a catalog or specials or use one of our website services, you may need to provide your name, billing and shipping addresses, e-mail address and credit card information.

How is the information being used?
The information we collect is used to provide the products and services that you have requested or that we think you might have an interest in. It is also used to improve the content of our Web site, to notify you of problems with your requests, or to update you about changes to our Web site.

With whom do we share your information?
Custom Stone Works does not rent or sell its email or mailing address lists, however there are times that we must share some of your personal information with affiliate companies in order to provide you with the goods and services you have requested (for example we may need to share this information with the shipping companies to deliver your order to you). Any of these companies with which we share the information are obligated to protect the information and to protect the privacy of our customers under the same Privacy Statement that we use.

How do I update, or delete my personally identifiable information?
If you are a registered on our the Web site, you can manage much of your registration information online. Some information is not stored or accessible online for you security. If you are not registered online please contact us by phone (1-815-748-2109). Some information can not be changed or deleted because of legal and record keeping requirements, however you will always be able to opt-out of any marketing uses (catalogs, News, etc.) of the information you have provided to us.

What are cookies and how do we use them?
A cookie is a simple text file that is stored on the user's hard drive by a Web site you've visited. These cookies do not contain personally identifiable information, unless the data is attached to information such as online registration. Custom Stone Works uses these cookies to observe our site visitor's navigation throughout the site. This helps us identify ways to improve the shopping experience.

What kind of security procedures are in place to protect my information?
All personal & credit card information is strongly encrypted and secured through the use of a secure server. This secure server (SSL) communicates with your secure browser (Internet Explorer, Netscape, FireFox etc,) and encrypts your personal information in a way that makes it extremely difficult for anyone to intercept and misuse. Don't worry if your browser is secure or not - if it is insecure, you will not be able to purchase on our online store.

After your purchase is completed, our security measures do not end. Access to your data by our employees is limited to a "need to know" basis, controlled by password protected systems, and monitored for abuse.

If you are still unsure of giving your credit card over the Internet, please feel free order by phone 1-815-748-2109.

If you have any further question regarding your online security, please contact us at 1-815-748-2109 or e-mail at ron@CustomStoneWorks.net

Children

In accordance with federal law, we do not knowingly collect personally identifiable information from children under age 13 without the verifiable permission of a parent or guardian. If you are under age 13, you are welcome to browse our Web site. However you are not permitted to use any of the features of our site that require the collection of any personally identifiable information.

Will I be notified about changes to this privacy policy? If we decide to make changes to or update our privacy and security policies, the changes will be posted on this page.